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To our Db family near and far.
We are doing the things we can. Social distancing, working from home, washing our hands at a steady clip. We hope you'll do the same. It's what's best for our global community.
Douchebags.com is fully operational, and you can order safe and secure.
We promise to keep you posted with our latest info on this page.
The shipping and delivery time of your orders are not affected by the situation per today (18th of March). We have the same shipping and return policies as usual. Read more about our shipping times in our FAQ.
Our warehouse is fully operational, but those who can work from home do so. In the warehouse each employee can work at a safe distance from each other. We avoid shipping with trucks that have been in risk areas, like Italy.
To make your life easy, and avoid large crowds at the post office, we are shipping all orders with DHL On Demand Delivery to your door.
DHL offers the option to deliver without requiring a signature, providing a delivery without personal contact. This option is made available after you ordered with us. DHL will contact you by email and SMS where you can choose “Signature release” as an option.
You can also chose to change your delivery date or change the shipping to be delivered at a DHL ServicePoint or locker, an alternate address or leave it with your neighbor, leasing office or security guard. You can even put your deliveries on a vacation hold.
Our customer service team is working from home and fully operational.
Feel free to ask them about anything in our Support Community.
"At Db we are optimists. We know that the world will be better tomorrow than it is today. We believe in an open architecture. We believe in family. We invest in bridges, not walls. We go out into the world, even if right now that world is the size of our backyard. And we always stick together - even if physically we are apart."
- Truls Brataas, CEO Douchebags
Read the full letter here.